PRIVACY POLICY
This Privacy Policy explains how JR Mindset Mastery Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you:
visit our landing pages
- join our email list
- enquire about services
- purchase a programme or digital product
- join a group space
- book an appointment
- participate in 1:1 work
- interact with us on Facebook or WhatsApp
We are committed to handling your information with care, transparency, and respect.
JR Mindset Mastery Limited is the data controller for your information.
1. The Information We Collect
We collect different types of information depending on how you interact with us.
Information you provide directly
This may include:
- Name
- Email address
- Telephone number
- Billing address
- Payment information (processed by Stripe — we do not store card details)
- Appointment information
- Messages you send us
- Intake form responses
- Programme registration details
- Feedback or testimonials (if provided)
Special category data (if you choose to share it)
Some of our services involve mindset, breathwork, hypnotherapy, emotional reflection, or wellbeing assessments.
You may choose to share:
- Emotional information
- Mental wellbeing notes
- Suitability or contraindication disclosures
- Information relevant to hypnosis wording
- Birth data (date/time/place) for astrology-based sessions
We only collect this information if you choose to provide it, and we process it with your explicit consent.
Podcast & Media Participation
If you appear as a podcast guest or media contributor, we may collect:
- Your name
- Email address
- Social media handles
- Biographical information
-Headshot or promotional images
- Audio and/or video recordings
- Any materials you choose to share for broadcast
If you submit questions, testimonials, or comments for a podcast episode, we may process your name and message for the purpose of responding or featuring your contribution.
Automatically collected information
When you access our pages or booking forms, Connected Campaigns and Linktree may collect:
- IP address
- Browser type
- Device information
- Cookies and tracking pixels
- Interaction data
This helps us improve user experience and ensure our systems work smoothly.
2. How We Use Your Information
We use your information to:
- Provide the service, programme, or product you purchased
- Communicate with you about your booking or programme
- Deliver digital content or course access
- Send confirmations, reminders, and support emails
- Assess suitability for certain wellbeing practices
- Create tailored hypnotherapy or mindset scripts
- Improve our services and client experience
- Maintain accurate records for accounting and legal purposes
- Send newsletters or marketing emails (with your consent)
- Understand how users interact with our pages
We never sell your information or share it with third parties for marketing.
Podcast Production & Promotion
Where you participate in a podcast episode or media feature, we process your information to:
- Record and produce the episode
- Edit and publish content
- Distribute the episode via podcast platforms
- Promote the episode via social media, newsletters, and marketing materials
- Podcast content may be distributed through third-party platforms (such as Spotify, Apple Podcasts, YouTube, or podcast hosting providers). These platforms operate as independent data controllers under their own privacy policies.
We retain podcast recordings indefinitely unless otherwise agreed in writing.
3. Our Legal Bases for Processing
Under UK GDPR, we rely on several lawful bases depending on the situation:
- Contract - When you purchase a programme, book a session, or request a service, we use your information to deliver what you have paid for.
- Legitimate Interests - When you enquire, we respond because it is necessary for our business and expected by you. We may also send reasonable updates about similar services you previously purchased, unless you opt out.
- Consent - We use consent for:
newsletters
marketing emails
any special category data (e.g., wellbeing notes, contraindications, optional emotional disclosures)
astrology information
participation in optional WhatsApp groups
You can withdraw consent at any time.
- Legal Obligation - We retain certain financial records for tax and accounting requirements.
4. Special Category Data
Where you provide information relating to:
- emotional wellbeing
- mental health history
- physical health considerations
- contraindications
- birth data
- sensitive reflections
We process this only when you:
1. voluntarily share it, and
2. provide explicit consent, knowing it is used solely to support your experience within JR Mindset Mastery.
We do not require such information unless the nature of the session requires it for safe delivery.
5. Who We Share Your Information With (Trusted Processors)
We share information only with services that help us operate our business safely.
- Connected Campaigns - For landing pages, emails, forms, tagging, and programme delivery.
- Stripe - For payment processing (we do not store your card details).
- TinyCal For scheduling appointments.
- Dropbox - For securely storing client notes and session materials.
- Facebook Groups (Meta) - If you participate in a group space, other members may see your name, comments, or posts.
Facebook processes your data independently under its own privacy policy.
- WhatsApp/Telegram (optional) - If used for programme communication, phone numbers will be visible to other participants.
- Linktree - Functions as an access portal; may collect click analytics.
- Zoom - If sessions or programmes are hosted via video call.
- Podcast hosting and distribution platforms – For storing and distributing audio or video episodes.
All processors have their own privacy policies and security measures.
We only use platforms that meet appropriate data protection standards.
We do not sell your data or share it with external marketers.
Guest Facilitators & Subcontractors
If a session, programme, or event includes a third-party facilitator (e.g., breathwork, somatic or therapeutic practitioner), we may share limited personal information (such as your name or disclosed health considerations) with them where necessary to deliver the service safely and appropriately.
These facilitators act as independent data controllers, not our processors, and are responsible for their own privacy practices. You are welcome to request their privacy policy directly.
6. International Transfers
Some of our processors (such as Meta, Stripe, or Connected Campaigns) may store or process data outside the UK.
When this happens, we rely on appropriate safeguards, including:
- UK-approved Standard Contractual Clauses (SCCs), or
- equivalent measures required under UK GDPR
These ensure your data remains protected to UK standards.
7. How We Store and Protect Your Information
We take your privacy seriously.
We protect your data by:
- using secure, password-protected systems
- storing digital notes in Dropbox with controlled access
- keeping handwritten notes in secure physical storage
- ensuring staff access is limited and appropriate
- using encryption where available
- maintaining strong internal data practices
While no system can guarantee absolute security, we take all reasonable steps to keep your information safe.
8. Retention Periods
We keep your information only as long as necessary.
Typical retention is:
- Client notes: up to 6 years (industry standard for coaching + wellbeing practitioners)
- Financial records: 6 years (required by law)
- Emails & enquiries: 12–24 months
- Programme interaction data: while you remain a participant
- Marketing data: until you unsubscribe or withdraw consent
- Handwritten notes: destroyed when no longer needed for service delivery
If you would like specific retention details, you can contact us.
9. Your Rights and How to Make a Complaint
Under UK GDPR, you have the right to:
Access your data
Request correction of inaccurate data
Request deletion (in certain circumstances)
Object to processing
Withdraw consent at any time
Restrict processing (in certain circumstances)
Lodge a complaint with a supervisory authority
How to raise a concern with us
If you have a concern about how we have handled your personal data, we ask that you contact us directly in the first instance. We are committed to resolving concerns fairly and promptly.
You can contact us at:
We will acknowledge your complaint within 30 days of receipt and aim to resolve it as quickly as possible. If we need more time or further information, we will let you know.
If you remain dissatisfied
If we are unable to resolve your concern, or you are unhappy with our response, you have the right to escalate your complaint to the Information Commissioner's Office (ICO):
🌐 https://ico.org.uk/make-a-complaint
📞 0303 123 1113
10. Cookies
Connected Campaigns, Linktree, and our landing pages may use cookies and pixels to:
- keep pages functioning
- improve user experience
- understand how visitors interact with our content
You can control cookies through your browser settings.
More detail is available in our Cookie Policy.
Some cookies or tracking technologies may be used to attribute purchases or referrals through affiliate links. You can control cookies through your browser settings.
11. International Clients
JR Mindset Mastery is based in the United Kingdom and operates under UK data protection laws, including the UK GDPR and Data Protection Act 2018.
If you access our services from outside the UK, you acknowledge that your information may be processed and stored in the United Kingdom and through trusted third-party providers used to operate our business.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
12. Third-Party Links
Our landing pages, Linktree, or social media may contain links to external websites.
Their privacy practices are separate from ours, and we encourage you to review their policies.
13. Affiliate Programme
We may invite selected individuals to participate in our affiliate programme for specific offers or programmes.
What information we collect
If you are an affiliate, we may collect and process:
· Your name
· Email address
· Payment details (for commission payouts)
· Affiliate link tracking data
· Records of referrals, clicks, and purchases made via your link
How we use this information
We use this information to:
· Register and manage your affiliate account
· Track referrals and calculate commissions
· Communicate with you about your affiliate activity
· Process commission payments
· Maintain accurate financial and business records
Tracking and cookies
Affiliate links may use tracking technology (such as cookies or unique identifiers) to:
· Attribute referrals to your account
· Monitor performance of affiliate links
· This tracking is necessary for the operation of the affiliate programme.
Lawful basis
We process affiliate data under:
· Contract - to administer the affiliate relationship and pay commissions
· Legitimate Interests - to administer, monitor, and improve our affiliate programme and related business operations
· Legal Obligation - to maintain financial records
Data sharing
Affiliate data may be shared with:
· Payment providers (e.g. Stripe or other payment processors)
· Platform providers used to track affiliate links and activity
· We do not share affiliate data for external marketing purposes.
14. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our landing pages or by request.
Last updated: May 2026
JR Mindset Mastery Limited
Registered in England & Wales
Company No: 14059256
Registered Address: 1 Willoughton Place, Wharton Close, Gainsborough, DN21 1EB
JR Mindset Mastery operates within an Exponential Frequency Field, which is an energetic description of the nature of our work.
This has no impact on how your personal data is processed and does not change your rights under UK GDPR.